Privacy Policy

Effective Date: July 1^st, 2025

1. PRIVACY POLICY

Sevn Journeys LLC (“we,” “our,” “company,” or “website”) is a luxury travel agency providing high-end travel planning, concierge services, and custom itineraries for discerning travelers. Our services are offered through our website (https://www.sevnjourneys.com), where clients can request travel arrangements, submit personal travel preferences and documentation, and communicate with our travel experts (“services”). To deliver our services effectively, we collect certain personal and travel-related information from our clients, prospective travelers, and site visitors (collectively “users”). In addition, our website may collect data automatically using cookies and third-party tools to enhance site functionality, personalize user experiences, and improve service performance.

We are committed to protecting the privacy of all users and maintaining transparency in how we collect, use, and safeguard personal information. This Privacy Policy explains how we handle your data in compliance with applicable U.S. privacy laws and, where relevant, international data protection regulations. By accessing or using our services, you agree to the practices outlined in this Privacy Policy.

1.1 Scope Clarification:

I. “We,” “Us,” or “Our” refers to Sevn Journeys LLC, its affiliated staff, authorized agents, and approved service providers.

II. “You,” “Your,” “User,” or “Client” means:

1. Any individual visiting sevnjourneys.com,

2. Any traveler or individual requesting travel planning services,

3. Any person submitting inquiries, booking requests, or communicating with our agency through our website or other platforms.

By using our website, submitting information for travel planning, or interacting with our services, you confirm that you have read, understood, and consented to the data practices described in this policy. If you are acting on behalf of another individual (e.g., booking travel for a family member or group), you affirm that you have the authority to share their information and accept these terms on their behalf.

2. DATA COLLECTION

To provide our luxury travel planning and concierge services, Sevn Journeys LLC collects only the information necessary to fulfill client requests, customize travel experiences, ensure compliance with travel regulations, and improve user interaction with our website. The information we collect may be submitted by users directly or collected automatically through cookies, forms, or integrated third-party tools.

The categories of data we may collect are following.  

I. Personal Information

1. Full name

2. Preferred title (e.g., Mr., Mrs., Dr.)

3. Date of birth

4. Phone number

5. Email address

6. Mailing address

7. Emergency contact details

8. Government-issued ID or passport number

9. Visa and vaccination information, where relevant

II. Travel Details & Preferences

1. Desired destinations and travel dates

2. Hotel and airline preferences

3. Room, seat, or amenity preferences

4. Names of other travelers in the party (if booking for a group)

III. Payment Information

1. Payment method (e.g., credit card, debit card)

2. Billing address

3. Transaction history for prior bookings

4. CRM or third-party payment system IDs (when applicable)

Note: Payment information is processed securely through our third-party payment processors. We do not store full credit card numbers on our servers.

IV. Automatically Collected Information

When you visit our website, we may collect certain technical information to improve your experience, including:

1. IP address

2. Browser type and version

3. Device type and operating system

4. Pages visited, time spent, and user behavior

5. Referring URLs

6. Cookie identifiers and session tokens

This information is gathered using tools such as analytics platforms, embedded widgets, and cookies to enhance functionality and personalize service offerings.

3. COOKIE POLICY

We use cookies to enhance user experience, improve functionality, and analyze website traffic. This Cookie Policy explains what cookies are, how we use them, and how users can manage their cookie preferences.

3.1. What Are Cookies?

Cookies are small text files that are stored on a user’s device (computer, tablet, or mobile phone) when they visit our website. These files help recognize users on subsequent visits and allow for a more seamless browsing experience.

Cookies generally fall into two main categories:

1. Session Cookies  

Temporary cookies that are deleted automatically when the user closes their browser.

2. Persistent Cookies  

Stored on a user’s device for a set period or until manually deleted. These cookies help retain user preferences and website interactions for future visits.

Cookies do not contain personally identifiable information but may store unique identifiers and certain browsing details.

3.2. Why Does Our Website Uses Cookies?

We use cookies for several essential functions, including but not limited to:

1. Website Performance & Functionality

1. Ensuring our website functions properly and efficiently.

2. Remembering user preferences and login details.

3. Keeping track of users’ interactions with our services.

2. Analytics & Research

1. Understanding how users arrive at and navigate our website.

2. Monitoring and analyzing website usage patterns.

3. Conducting research and development by collecting user data in aggregated form to enhance services.

3. Security & Fraud Prevention

1. Identifying potential security threats and protecting user data.

2. Preventing fraudulent activity and ensuring compliance with security standards.

4. Subscription and Checkout Process:

1. Remembering user selections during the subscribing and checkout process.

2. Allowing guest users to complete purchases efficiently.

3.3. Third-Party Cookies

We may use third-party cookies from trusted providers to enhance user experience and analyze website performance. These may include:

1. Third-Party API for automatic data collection.

2. Analytics Cookies (e.g., Google Analytics) to track website traffic and user behavior.

3. Advertising Cookies (if applicable) to personalize ads based on browsing activity.

Third-party services may use cookies according to their respective privacy policies. Users are encouraged to review those policies for more details.

3.4. Managing Cookies

Users have full control over their cookie preferences and can choose to:

1. Accept all cookies for an optimal browsing experience.

2. Block certain types of cookies through their browser settings.

3. Delete stored cookies manually from their device.

Most browsers provide options to manage cookies, including disabling them entirely. Below are links to guides for adjusting cookie settings in popular browsers:

4. SECURITY OF USER DATA  

We prioritize the security and confidentiality of our users’ personal data. We have implemented robust security measures to protect user information from unauthorized access, alteration, disclosure, or destruction. Our internal procedures adhere to strict security standards to ensure the integrity and safety of user data. We employ encryption methods, pseudonymization techniques, and SSL (Secure Socket Layer) certification to safeguard personal information. These measures help ensure that user data remains protected while being processed, stored, and transmitted.

4.1. User Data Protection and Safety Rights

All users of Sevn Journeys LLC have the right to access their personal information and to be informed about how their data is collected and processed. Read more about it in Section 8. PRIVACY RIGHTS USER RIGHTS.  

5. DATA RETENTION

We retain users’ personal information only for as long as necessary to provide our services or fulfil legitimate business purposes. This includes compliance with legal, regulatory, or contractual obligations. When there is no ongoing legitimate business reason to process or store personal information, we will securely delete, anonymize, or archive the data in accordance with our data retention policies. Users may also request the deletion of their data by contacting info@sevnjourneys.com.  

6. SHARING OF USERS' DATA (DATA DISCLOSURE)

We respect your privacy and only share your data under specific circumstances, as outlined below:

1. Legal Requirements.

We may disclose users’ information when required by law, court order, or legal authority.

2. Business Transfers.  

If we undergoe a business transfer, merger, acquisition, or sale, users’ data may be transferred as part of the transaction to the new owner or entity.

3. International Data Transfers.  

To improve our services, we may store and process user data on servers located outside the USA region. Users acknowledge that their data may be transferred to hosting servers outside their jurisdiction.

4. Third-Party Service Providers.  

We may share users’ data with trusted third parties, including web-hosting providers, payment processors, marketing partners, and business affiliates, who require access to the data to perform essential services.

5. With User Consent.  

We may share anonymized or aggregated data that cannot personally identify any user, with partners, researchers, or for analytics and improvement purposes.

7. THIRD-PARTY LINKS

We rely on third-party services and tools. This is done in order to enhance the functionality of the platform. These services may change as we adopt better alternatives. Our website may also contain third-party tracking and analytics tools to monitor user activity, traffic patterns, and session behavior. Please note that these links may not always be affiliated with Sevn Journeys LLC.

8. PRIVACY RIGHTS (USER RIGHTS)

We are committed to protecting your privacy and complying with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA), and other relevant state-level data protection regulations. This section outlines the rights you may have under U.S. law regarding your personal information.

8.1. Rights for California Residents (CCPA)

If you are a California resident, you may be entitled to the following rights under the California Consumer Privacy Act (CCPA):

I. Right to Know
You have the right to request details about the personal information we collect, use, disclose, and sell (if applicable).

II. Right to Delete
You may request that we delete personal information we have collected about you, subject to certain legal or business exceptions.

III. Right to Opt-Out of Sale or Sharing
You may opt out of any "sale" of your personal information, as defined under the CCPA. Please note that We do not sell your personal data to third parties.

IV. Right to Data Portability
You may request a copy of the specific personal information we hold about you in a portable and, to the extent technically feasible, readily usable format.

V. Right to Non-Discrimination
You will not be discriminated against or denied services for exercising any of your privacy rights.

To exercise your rights under the CCPA, you may contact us at the e-mail provided below.  
8.2. Other U.S. State Privacy Rights

If you reside in a state with enacted or emerging consumer privacy laws (e.g., Virginia, Colorado, Texas, Connecticut), you may have additional privacy rights, such as:

1. The right to access personal information we collect and use

2. The right to correct inaccuracies in your personal data

3. The right to request deletion of your information

4. The right to limit or object to the use of certain sensitive data

8.3. Exercising Your Rights

To submit a privacy-related request, you may:

1. Email us at info@sevnjourneys.com.  

2. Clearly state your request and include sufficient details to verify your identity

We will respond to all verifiable requests in accordance with applicable U.S. law, typically within 45 days of receipt.

9. AGE LIMIT  

Sevn Journeys LLC services are strictly intended for individuals 18 years of age or older. If you are under 18, you are not permitted to use our website or provide us with any personal data. In the event that we inadvertently collect information from a user under 18, we will take immediate steps to delete such data upon discovery.  

10. CONTACT

info@sevnjourneys.com.